(we are the property manager)
- Staffing
- Identify and hire General Manager and executive staff
- Implement human resources policies and procedures
- Develop and monitor staffing plan
- Financial Reporting
- Prepare annual budget
- Ensure adherence to budget
- Prepare monthly and annual operational financial reports
- Capital Expenditures
- Prepare annual capital expenditure budget
- Monitor ongoing funding and expenditures
- Recommend priority changes throughout year
- Sales/Marketing
- Identify key competitors
- Develop annual marketing plan
- Develop and implement group sales strategy
- Develop and implement digital sales/marketing strategy
- Develop and monitor rate strategies
- Food and Beverage
- Kitchen
- Restaurants
- Catering
- Information Technology
- Property Management System
- F&B point of sale
- Back office accounting
- Payroll/timekeeping
- Operations
- Implement and monitor standard operating procedures for all departments
- Develop and implement training guidelines
- Develop and monitor preventative maintenance program