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Operational Management

(we are the property manager)

  • Staffing
    • Identify and hire General Manager and executive staff
    • Implement human resources policies and procedures
    • Develop and monitor staffing plan
  • Financial Reporting
    • Prepare annual budget
    • Ensure adherence to budget
    • Prepare monthly and annual operational financial reports
  • Capital Expenditures
    • Prepare annual capital expenditure budget
    • Monitor ongoing funding and expenditures
    • Recommend priority changes throughout year
  • Sales/Marketing
    • Identify key competitors
    • Develop annual marketing plan
    • Develop and implement group sales strategy
    • Develop and implement digital sales/marketing strategy
    • Develop and monitor rate strategies
  • Food and Beverage
    • Kitchen
    • Restaurants
    • Catering
  • Information Technology
    • Property Management System
    • F&B point of sale
    • Back office accounting
    • Payroll/timekeeping
  • Operations
    • Implement and monitor standard operating procedures for all departments
    • Develop and implement training guidelines
    • Develop and monitor preventative maintenance program